Occupational stress and burnout can impact worker performance, health and interpersonal relationships. The interplay of the work environment, organizational culture, job demands, and personality/psychologic stressors have been noted to contribute to worker engagement. This 90 minute course will look at stress response and cognitive, behavioral, physical and interpersonal factors that can contribute to, or mitigate, the impact of stress. The program will also review practical prevention and intervention strategies aimed at managing stress, increasing coping strategies and facilitating a supportive work environment.
At the end of the training, participants will be able to-
1. Differentiate factors that impact stress/burnout at the individual, work unit, organizational and national levels; including one stressor and one related consequence for each level.
2. Select an appropriate tool to measure each of the following constructs - burnout, stress, engagement, fatigue, fulfillment, coping and composite well-being, based on case information.
3. Appropriately choose 2 relevant primary, secondary or tertiary interventions to address burnout/stress based on case information.
Outline & Agenda:
Time Agenda Item
Factors impacting job stress and burnout
30 min Review of available assessment tools for stress/burnout
30 min Interventions for stress/burnout
Equipment Needed for implementation: None specific to training.